Frequently Asked Questions
Everything you need to know about our premium tea selections.
Where does Spirit Tea source its leaves?
We source our tea directly from sustainable family farms in East Asia, ensuring seasonal freshness and fair trade practices for every harvest.
How should I store my loose leaf tea?
To maintain optimal flavor and aroma, store your tea in a cool, dark place away from moisture, light, and strong odors. Our airtight tins are designed specifically for this purpose.
What is your shipping policy?
We offer standard and expedited shipping. Orders over $50 qualify for free domestic shipping within the United States. Most orders are processed within 1-2 business days.
Do your teas contain artificial flavorings?
No, Spirit Tea is committed to purity. Our blends use only real botanicals, fruits, and spices, with no artificial oils or synthetic flavorings added.
Can I return tea if I don't like the taste?
Due to the perishable nature of food products, we cannot accept returns on opened tea. However, if there is a quality issue or shipping error, please contact us within 14 days for a replacement or store credit.
Do you offer wholesale opportunities for cafes?
Yes, we provide wholesale pricing and training for hospitality partners. Please visit our 'Wholesale' page to submit an inquiry and view our bulk catalog.